Cookie Policy
Last updated: April 3, 2026
This Cookie Policy explains how KYC Genie FZC LLC ("KYC Genie", "we", "us", or "our") uses cookies and similar
technologies when you visit our website at www.kycgenie.com. It explains what these technologies are, why we use them,
and your rights to control their use under applicable data protection law, including the EU General Data
Protection Regulation (GDPR), the UK GDPR, the UK Privacy and Electronic Communications Regulations (PECR),
and the UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection (UAE PDPL).
What Are Cookies?
Cookies are small text files that are stored on your device when you visit a website. They help enhance user
experience, personalise content, and gather analytics. They can be “first-party” (set by us) or “third-party”
(set by other services like HubSpot).
Why Do We Use Cookies?
- Essential cookies: Required for core website functionality, including security and form submissions. These cookies do not require your consent as they are strictly necessary for the operation of the site.
- Analytics and marketing cookies: Used to understand how visitors interact with the website and to identify your organisation for personalised marketing communications. These cookies are set by HubSpot and are only placed with your prior consent.
Use of HubSpot for Analytics and Marketing
We use HubSpot to analyse visitor behaviour and, where applicable, identify a visitor's organisation through IP address and reverse DNS lookup. This assists us in understanding how visitors interact with our website and enables us to improve marketing communications based on organisation-level insights.
Data processed via HubSpot includes: pages visited, form submissions, time spent on page, approximate location, device information, and inferred organisation names.
International Data Transfers
HubSpot, Inc. is headquartered in the United States. When you consent to analytics and marketing cookies, data collected via HubSpot cookies may be transferred to and processed in the United States.
KYC Genie ensures that such transfers are subject to appropriate safeguards. HubSpot participates in the EU-US Data Privacy Framework and, for transfers from the EEA, relies on the European Commission's Standard Contractual Clauses (SCCs). For transfers from the UK, HubSpot relies on the ICO's International Data Transfer Addendum (UK IDTA) to the EU SCCs. For further information, see HubSpot's Data Processing Agreement.
Legal Basis for Processing
We rely on your consent to place analytics and marketing cookies. Essential cookies are exempt from the consent requirement under PECR because they are strictly necessary for the operation of the site; the processing of data via these cookies under GDPR relies on Article 6(1)(f) (our legitimate interest in maintaining a secure and functional website).
You may withdraw your consent at any time by selecting "Decline" on the cookie banner or by clearing the relevant cookies through your browser settings as described below. Withdrawal of consent does not affect the lawfulness of any processing carried out before withdrawal.
Your consent preference is stored in your browser for up to 12 months. After this period, we will ask for your preferences again.
Cookies We Use
| Cookie Name |
Purpose |
Duration |
Type |
kg_cookie |
Stores your cookie consent preference (accepted or declined) so we do not show the consent banner on repeat visits. Stored in browser localStorage, not as a cookie. Expires after 12 months. |
12 months |
Essential |
csrftoken |
Prevents Cross-Site Request Forgery (CSRF) attacks by verifying that form submissions originate from this site |
1 year |
Essential |
sessionid |
Maintains an authenticated session within the KYC Genie platform. Only set after login; not present for unauthenticated visitors to the public marketing website. |
Session / 2 weeks |
Essential |
__hstc |
HubSpot main tracking cookie. Records the visitor's session history and browsing behaviour for analytics and marketing attribution |
13 months |
Analytics / Marketing |
__hssc |
HubSpot session cookie. Used to determine whether to increment the session count and timestamps in the __hstc cookie |
30 minutes |
Analytics / Marketing |
__hssrc |
HubSpot cookie used to determine whether a visitor has restarted their browser since their last session |
Session |
Analytics / Marketing |
hubspotutk |
Stores a unique token to identify the visitor and deduplicate contact records submitted via HubSpot forms |
13 months |
Analytics / Marketing |
How to Control Cookies
You can manage your cookie preferences through:
- The cookie banner on our website — select "Accept all" or "Decline" when first visiting
- Your browser settings — most browsers allow you to view, delete, and block cookies (see your browser's help documentation for instructions)
- Industry opt-out tools: Your Online Choices (EU) or YourAdChoices (US)
Updates to This Policy
We may update this Cookie Policy from time to time. Where changes are material, we will update the "Last updated" date at the top of this page and, where required, notify you by email or by a prominent notice on the website prior to the change taking effect.
Contact Us
For questions or concerns about this policy, please contact us at:
KYC Genie FZC LLC
Amber Gem Tower, Al Rashidiya 3, Ajman, UAE
privacy@kycgenie.com
