Get started with identity verification

Request verification

Availability depends on the plan, role and verification configuration. If the page says no verification profiles are configured, an authorised user can configure them in Settings.

1. Open the individual entity and select Send Verification Link if available.
2. Choose the identity verification request, check the recipient email and the available verification configuration, then review and send the request.
3. Return to the entity's identity verification area to check the status and available results.

Complete a request

The recipient should open their invitation and follow the verification instructions shown. Requirements depend on the selected process and may include a government ID, a camera or a proof-of-address document. A UAE PASS journey instead asks for access to a verified UAE PASS app.

If a sign-in or verification attempt fails, follow the on-screen guidance and retry where offered. If the link is unavailable or the problem continues, contact the requesting organisation.